Frequency Asked Questions
What types of insects can the device kill?
The device can eliminate all flying insects.
Is the device safe for use in homes with children or pets?
Yes, the device is equipped with double electrostatically coated protective grids and a plastic safety grid at the bottom to prevent contact with internal wires, making it safe when used properly. However, children should not tamper with it.
Is the device effective in outdoor areas?
No, the device is designed for indoor use only.
Does the device require regular maintenance?
The device does not require regular maintenance, but you should disconnect it from power when replacing the lamp and regularly clean the insect collection tray.
What is the warranty period?
The warranty period is not mentioned. Please check with the seller or authorized dealer for more information.
Does the device consume a lot of electricity?
No, the device operates at a power consumption rate of 22 - 25 watts only.
Does the device produce any odors or loud noises during operation?
No, the device is designed to operate with less noise, and there’s no indication of any odors.
Where can I buy the device?
You can purchase the device from authorized dealers or online from stores that sell electrical appliances.
Is there an authorized dealer?
Yes, the device is manufactured in Jordan, and you can check with local distributors for authorized dealers in your area.
Can I try the device before buying it?
This depends on the store’s policy where you are purchasing the device. Check with the seller for more information.
Is the device easy to install and use?
Yes, the device is easy to use and install, and it comes with a clear user manual.
Does it require a specific power source?
The device operates on 220-240 volts.
What is the coverage area of the device?
The device covers a wide area of up to 20 square meters.
What do previous customers say about the product?
The product has gained significant popularity in Gulf countries due to its high efficiency and manufacturing quality.